Question 1

What is premium ice cream?

Accepted Answer

Super premium ice cream refers to ice cream made with exceptionally high-quality ingredients, a higher butterfat content, and lower overrun (less air) than regular ice cream. This combination creates a richer, creamier texture and a more intense flavor. Products in this category focus on natural, top-tier ingredients with minimal additives. The term describes the quality and formulation of the ice cream.

Question 2

How is your ice cream different than others?

Accepted Answer

Our super premium ice cream stands out because we prioritize exceptional quality in every batch. We use high-quality, natural ingredients, create a rich and creamy texture through higher butterfat and lower overrun, and craft bold, intense flavors without unnecessary additives. The result is an ice cream experience that feels indulgent, authentic, and truly elevated compared to typical offerings on the market.

Question 3

Do you offer delivery?

Accepted Answer

Yes! We service the Prince William, Fairfax and Loudoun Counties and most of the DC Metro area. If you have a special event outside of that area that may require delivery, please reach out to us on our contact form.

Question 4

Can I pick up my order?

Accepted Answer

Yes! If you'd like to schedule a pick up for your order, please let us know at the time of the order so we can ensure somebody is available at our facility on that particular date/time.

Question 5

Do you offer table setup and ice cream service for events?

Accepted Answer

Yes! We offer an optional full table setup service. This includes table coverings, display pieces, napkins, and a professionally designed menu featuring the flavors you’ve selected. If you prefer, we can also provide a staff member to assist with serving during your event—this support is included in the setup fee.

Question 6

Do you have a minimum order?

Accepted Answer

Yes, we require a $250 minimum which is approximately 50 pre-portioned servings of ice cream or 90 macaron ice cream sandwiches.  Please contact us if you have additional questions.

Question 7

How many days in advance do I need to order?

Accepted Answer

For orders of over 100 cups or 100 macaron ice cream sandwiches please allow 4 business days. For orders of 50 or fewer cups or macaron ice cream sandwiches, please allow 3 days. Made fresh to order!

Question 8

What methods of payment do you take?

Accepted Answer

We take all major credit cards, PayPal, ACH, Cash or corporate checks. We do not accept personal checks.  Before the order can be confirmed, full payment is required.

Question 9

Do you require full payment or a deposit?

Accepted Answer

For orders under $500, full payment is required for it to be confirmed and added to our production schedule.  If you're planning for your event months in advance, or are purchasing over $500 worth of ice cream, we can discuss a deposit, however the balance must be paid at least 10 days prior to the event otherwise you risk the chance that your order may be cancelled.

Question 10

What size are the catering portions?

Accepted Answer

Each serving comes pre-portioned in a 3 oz sealed cup. Our macaron ice cream sandwiches are individually crafted, featuring macaron shells filled with our artisan ice cream center.

Question 11

Can I get larger portions that 3oz for the ice cream cups?

Accepted Answer

Yes! Please reach out to us via our contact form and let us know more about your special request.

Frequently Asked Questions